Last updated: 20 March 2026. These Terms govern your use of richardmundi.com and the purchase of Richard Mundi products. Please read them carefully before using the Site.
These Terms and Conditions ("Terms") govern your access to and use of richardmundi.com (the "Site") and the purchase of products from Richard Mundi ("we", "us", "our"). By using the Site or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must not use the Site. These Terms do not affect your statutory rights as a consumer, which vary by jurisdiction and take precedence where applicable.
These Terms should be read alongside our Privacy Policy and Cookie Policy, which are incorporated by reference.
Richard Mundi is a luxury menswear house producing elevated garments from responsible natural fibres — including TENCEL™, Modal, and Seacell™. Our collection is designed for the modern gentleman who values craftsmanship, longevity, and considered luxury.
For all enquiries: info@richardmundi.com · richardmundi.com
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:
We reserve the right to suspend or terminate access to the Site for any user who breaches these Terms, without notice and at our sole discretion.
You may create a member account on the Site. You must provide accurate and complete information and keep it up to date. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to notify us immediately at info@richardmundi.com if you suspect any unauthorised access to or use of your account. We will not be liable for any loss or damage resulting from your failure to safeguard your credentials.
We reserve the right to suspend or delete accounts that are inactive, used in breach of these Terms, or that we reasonably believe to be fraudulent or harmful to other users or the Site.
We take care to ensure that all product descriptions, fabric details, care instructions, and images are accurate and presented in good faith. However, slight variations in colour, texture, or weight may occur due to photography conditions and screen calibration — these do not constitute defects.
All prices are displayed in your selected currency. Currency conversions are provided as a guide only using live exchange rates; the final charge will be confirmed at checkout in the currency of the transaction. We are not responsible for fluctuations in exchange rates between browsing and payment.
We reserve the right to correct pricing errors and to withdraw any product from sale at any time. Where a pricing error is discovered after an order is placed, we will contact you to offer a corrected order or a full refund.
Placing an order on the Site constitutes an offer to purchase the selected product(s) at the stated price. A binding contract between you and Richard Mundi is formed only upon our written confirmation of your order and the despatch of the goods.
We reserve the right to decline or cancel any order at our sole discretion — for example, where a product is out of stock, where a pricing error has occurred, or where we have reason to suspect fraud. You will receive a full refund of any payment made in such circumstances.
Order confirmations are sent to the email address you provide. Please ensure this is accurate — we cannot be held responsible for non-delivery of confirmations to an incorrect address.
All payments are processed securely via Shopify Payments (when live) or another PCI DSS-compliant payment gateway. We accept major credit and debit cards and other payment methods made available at checkout.
We do not store card details. All payment data is handled exclusively by our payment processor and is subject to their security standards.
By submitting an order, you confirm that you are authorised to use the payment method provided and that the details you supply are accurate and complete.
We ship internationally. Delivery times and costs are displayed at checkout and vary by destination and selected shipping method. Estimated delivery dates are provided in good faith but are not guaranteed.
Risk of loss and title for items purchased pass to you upon our handing the goods to the carrier. We are not responsible for delays caused by customs clearance, carrier disruption, or events outside our reasonable control.
Import duties, taxes, and customs fees applicable in your country are your responsibility unless otherwise stated at checkout. For full details, please see our Shipping Information.
Right to cancel (EU & UK consumers): Under the UK Consumer Contracts Regulations 2013 and EU Consumer Rights Directive 2011/83/EU, you have the right to cancel your order within 14 days of receiving your goods without giving a reason (the "cooling-off period"). To exercise this right, notify us within the 14-day period by email to info@richardmundi.com.
Returns window: Items may be returned within 30 days of delivery for exchange or refund, provided they are in their original, unworn, unwashed condition with all tags attached and original packaging intact.
Exclusions: The following items cannot be returned unless faulty: items that have been worn, washed, altered, or damaged after delivery; items returned without original tags or packaging; final sale or bespoke items.
Faulty goods: Where a product is defective or not as described, you are entitled to a full refund, replacement, or repair in accordance with your statutory rights (UK: Consumer Rights Act 2015; EU: Sale of Goods Directive 2019/771). Please contact us at info@richardmundi.com with your order number and a description of the fault.
Refunds: Approved refunds will be issued to your original payment method within 14 days of us receiving the returned goods (or within 14 days of cancellation notice if goods have not yet been despatched).
For detailed return instructions, please visit our Returns Policy page.
All content on the Site — including but not limited to brand name, logo, wordmarks, typography, product photography, garment designs, editorial copy, layout, and code — is the exclusive intellectual property of Richard Mundi and is protected under applicable copyright, trade mark, and design law in the United Kingdom, European Union, and internationally.
You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from any content on the Site without our prior express written consent. Unauthorised use constitutes infringement and may result in legal action.
Nothing in these Terms grants any licence or right to use our intellectual property beyond what is strictly necessary to browse the Site as an ordinary user.
The Site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we make no representations or warranties — express, implied, or statutory — regarding the Site, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or continuous availability.
We do not warrant that the Site will be free from errors, defects, viruses, or interruptions, nor that defects will be corrected.
Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; defective products under the Consumer Protection Act 1987; or any other liability that cannot be excluded or limited by applicable law.
To the maximum extent permitted by law, Richard Mundi shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Site or purchase of products, including but not limited to loss of profits, loss of data, or loss of goodwill.
Our total aggregate liability in connection with any claim arising under these Terms shall not exceed the greater of (a) the total value of the order giving rise to the claim, or (b) £100 GBP.
Consumer protection laws in your country of residence may grant you additional rights that cannot be excluded by contract. These Terms do not affect those statutory rights.
The Site may contain links to third-party websites, including our social media channels (Instagram, TikTok) and payment processors. These links are provided for convenience only. We have no control over the content, privacy practices, or availability of third-party sites and accept no responsibility for them. Accessing third-party sites is at your own risk and subject to their own terms and policies.
We shall not be in breach of these Terms, nor liable for any delay or failure to perform our obligations, where such delay or failure results from events beyond our reasonable control, including but not limited to acts of God, pandemic, war, civil unrest, government action, strikes, transport disruption, or supply chain failure. We will notify you as soon as reasonably practicable and endeavour to fulfil our obligations as soon as the circumstances allow.
We aim to resolve all disputes promptly, fairly, and without the need for formal proceedings. If you have a complaint, please contact us in the first instance at info@richardmundi.com. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
EU consumers may also refer disputes to the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.
UK consumers may use Alternative Dispute Resolution (ADR) schemes where applicable.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
This does not affect your rights as a consumer under the mandatory provisions of the law of your country of habitual residence. EU consumers may also bring proceedings in their local courts where permitted under Regulation (EU) No. 1215/2012.
We may amend these Terms at any time. The date of the most recent revision is shown at the top of this page. Continued use of the Site following any amendment constitutes your acceptance of the revised Terms. We will notify registered members of material changes by email where practicable.
For questions, legal notices, or any matter relating to these Terms:
These Terms were last updated 20 March 2026. Governed by the laws of England and Wales.